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| total | 1mth | 6mth | 1yr | |
|---|---|---|---|---|
| positive | 8 | 0 | 0 | 0 |
| neutral | 0 | 0 | 0 | 0 |
| negative | 5 | 0 | 0 | 0 |
| total jobs | 13 | 0 | 0 | 0 |
| cancellations | 3 | 0 | 0 | 0 |
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POSITIVE FEEDBACK = Positive feedback divided by (positive feedback + negative feedback), for all completed and cancelled jobs over the past 12 months.